Privacy policy
At CrepeClara.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with international regulations including GDPR and CCPA.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, and payment details when you make a purchase
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, products viewed, and shopping behavior patterns
- Communication Data: Correspondence through email and customer service inquiries
How We Use Your Information
Your data is used for the following purposes:
- Processing and fulfilling your orders for Everyday Casual, Office Wear, Activewear, and Party & Evening Wear
- Providing customer support and responding to inquiries
- Improving our website functionality and user experience
- Sending order confirmations, shipping notifications, and product updates
- Preventing fraud and ensuring transaction security
- Complying with legal obligations and regulatory requirements
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
- Service Providers: Payment processors, shipping carriers, and IT service providers necessary for order fulfillment
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with mergers, acquisitions, or business transfers
All third-party providers are contractually obligated to protect your data and use it only for specified purposes.
Data Security and Protection
We implement comprehensive security measures to protect your information:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments and vulnerability testing
- Limited access to personal data on a need-to-know basis
- Data anonymization where appropriate
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and tax obligations
- Resolve disputes and enforce our agreements
Typical retention periods are 6 years for financial records and 2 years for marketing data unless otherwise required by law.
Your Privacy Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to processing of your data
- Data portability to transfer your data to another service
- Withdraw consent for data processing where applicable
- Opt-out of sale of personal information (CCPA)
International Data Transfers
As an international e-commerce platform, your data may be transferred and processed in countries outside your residence. We ensure all international data transfers comply with appropriate safeguards and legal frameworks to maintain the same level of protection.
Children's Privacy
CrepeClara.com does not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.
Contact Us
For privacy-related inquiries, exercise of your rights, or questions about this policy, please contact us at:
Email: [email protected]
We will respond to all legitimate requests within 30 days.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.