Shipping policy
Shipping Methods
We offer Standard Shipping for all orders placed on CrepeClara.com. This service ensures reliable delivery of your fashion items while maintaining affordable shipping costs.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time & Costs
Standard Shipping typically takes 5-10 business days for delivery. Shipping costs are calculated at checkout based on your delivery address and order weight.
Please note that we currently do not offer free shipping. All shipping charges are clearly displayed before you complete your purchase.
Shipping Destinations
We ship to most countries worldwide. During checkout, you can verify if we deliver to your location by entering your complete address.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can use this number to monitor your package's journey to your doorstep.
Delivery Issues
If you experience any delivery problems or have questions about your shipment, please contact our customer service team at [email protected]. Include your order number and specific concern for faster assistance.
Important Notes
- Business days exclude weekends and public holidays
- Delivery times may vary during peak seasons or due to unforeseen circumstances
- Please ensure your shipping address is accurate and complete
- Customs duties and import taxes are the responsibility of the recipient for international orders