Tracking order
Thank you for shopping with CrepeClara! We understand you're excited to receive your fashion items. Below you'll find complete information about how to track your order status and delivery progress.
Order Tracking Process
- Order Confirmation: Immediately after purchase, you'll receive an order confirmation email with your order number
- Processing Period: We require 1-3 business days to prepare your Everyday Casual, Office Wear, Activewear, or Party & Evening Wear items
- Shipping Notification: Once shipped, you'll receive a shipping confirmation email containing your tracking number
- Tracking Activation: Tracking information typically becomes available within 24 hours of shipment
- Delivery Updates: Use your tracking number to monitor package progress until delivery
How to Track Your Order
Method 1: Direct Carrier Tracking
Click the tracking link provided in your shipping confirmation email to be directed to the carrier's official tracking page.
Method 2: Universal Tracking Platforms
For comprehensive tracking across multiple carriers, we recommend using:
17Track - Universal package tracking platform
Website: https://www.17track.net/en
How to use: Simply enter your tracking number in the search field on their website. 17Track supports most international carriers and provides real-time updates in multiple languages.
Tracking Tips & Information
- Tracking numbers are case-sensitive - enter exactly as provided
- Allow 24-48 hours for tracking information to appear after shipment
- International shipments may experience temporary tracking delays at customs
- Delivery estimates are provided by carriers and may vary based on location
Need Assistance?
If you encounter any issues with tracking your order or have questions about your shipment, please contact our customer support team at [email protected]. Include your order number for faster assistance.
For delivery address changes or other shipping modifications, please contact us immediately after placing your order, as we process orders quickly to ensure timely delivery of your fashion items.